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Chat Is Back Online - Chat Update 4.0.2 / Chat Bugs & User Support / Transgender Forum

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#1 Oct 17, 2021 11:44:PM

serviceman
Administrator

Chat Is Back Online - Chat Update 4.0.2

SORRY FOR THE INTERRUPTION: During a chat software upgrade we experienced a database corruption. The chat and social media features are back online now, however, you may notice some themed chat rooms are missing. We ask that you notify us if you notice favorite chat rooms that need to be restored. Additionally, please be advised that private chats and ignores were lost. We apologize for this inconvenience and understand that it is not an ideal situation. You can use the search feature inside the chat window to locate your friends and resume messaging. You will not find them in the search until they log into chat for the first time.

While problematic, this upgrade is a much needed update to the old database files which had become bloated and bogged down. We expect this upgrade to be very stable for our continuing growth. If you have any problems getting into chat we recommend that you clear cache and then retry.

Hope to see you in chat.

Serviceman

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#2 Oct 19, 2021 1:03:AM

NoreenMcC
Moderator

Re: Chat Is Back Online - Chat Update 4.0.2

CAN'T GET INTO THE ROOM AND NOTHING SHOWS UP.
NOREEN

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#3 Oct 19, 2021 1:05:AM

SLindsayDay
Member

Re: Chat Is Back Online - Chat Update 4.0.2

I have been having issues with trying to enter the room. It says to login again, but when I try nothing happens; I don't get on to a login page.

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#4 Oct 19, 2021 8:46:AM

serviceman
Administrator

Re: Chat Is Back Online - Chat Update 4.0.2

It looks like we had a hacker think it was cute to delete all the chat databases while I was securing the database server. Unfortunately the database is not recoverable so I am reinstalling everything. Down time should be no more than an hour or so. If down time is longer than expected I'll post an update here.

The best part is, he was holding the database for ransom and wanted money for me to get it back. I'm sorry, but I'm not paying to get it back, and even if I did it would likely be full of more holes so the hacker can get back into the system. I have locked the system down by IP, so unless the IP is one of my servers, or my personal computer, there is no getting in to the server. I have saved all my work from when I just launched the chat yesterday, so it wouldn't take too long to get everything back up and running.

This allows me to apply a small patch that was released last night anyway.

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#5 Oct 20, 2021 11:37:AM

jojo64646464
Member

Re: Chat Is Back Online - Chat Update 4.0.2

There still seems to be an issue uploading pics in chats?

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